![]() However, you should now be able to validate via your original option in most cases. Note: If you used a code generator app or other option when originally setting up your 2-Factor authentication, this will not clear it. ![]() Before trying to login, use your desktop or laptop and make sure you clear your cookies and browsing data in the browser. This will verify the code you used on your account and will immediately remove the phone number from your locked account. Make sure when setting this up that you select the code via SMS option. Once the account is created and verified voluntarily setup your 2-Factor Authentication. Use a different email address, name, etc… as you need the account to not get flagged by Facebook’s system long enough to pull this off. Start off by creating a Fake Facebook account. Solution #2: This one is a little unnerving to do, but worked for over 80% of people who have tried it so far. IF this doesn’t work go on to solution #2. If this works you’ll at least regain access to your Facebook account, but you won’t be able to access restricted pages until your reactivate 2FA. until all forms tell you to verify via SMS. If you can’t login to the Messenger app, try logging in to Facebook on Desktop, the mobile web, etc. To do this (on Android) tap your face in the upper left-hand corner -> Scroll down to ‘account settings’ -> tap on ‘security and login’ -> turn off two-factor authentication under ‘two-factor authentication’ about halfway down. Try accessing the Messenger app, if you are able to there’s a chance you could turn off your 2FA settings real quick before the system locks you out. Solution #1: There’s a small chance this solution will work, even though it has a low rate of success, it is listed at the top so that you try it first since it is likely time-sensitive and is the easiest and fastest of all 3 solutions.įacebook may not have logged you out of Facebook on desktop or the Messenger app. How to fix the 2-Factor Authentication Login Issue on Facebook Please if you see something new or different or find a new solution to this problem, discuss it in the comments below this article to help us keep this up-to-date for others. I’m doing my best to help everyone out, but it may take a few days to get a reply. If not, and you are requesting support please provide a screenshot of the screen and error message you see (and if not in English offer a translation). Please read / skim / ctrl+f through the comments to see if your particular problem has an updated solution. NOTE: A lot of people are requesting login support for Facebook, Ads Manager, or Business Manager in the comments section below. I’m honored to take on this new role and excited for the work ahead. ![]() As CISO, I will continue to oversee and look across the breadth of safety & security risks the people who use our services, our company and industry face. It is highly likely that we finally get a simplified, streamlined, process to regain control and access to accounts after negative issues here in the near future ( fingers crossed).Ĭonfirming an update to my role. Guy was already head of site integrity which includes support/login but this might give him more buyin from other executives to fix issues that have long plagued logins. Guy confirmed this on Twitter and I have it from a reputable source inside of Meta/Facebook that one of his focuses is fixing any broken login / hacked account issues. Facebook (Meta) has also just named its first ever Chief Information Security Officer, Guy Rosen. I have updated solution #5 to this solution. The whole process appears to have taken a few weeks. IMPORTANT UPDATE – June 20th, 2022: A user in the comments below found a way to reach out to the Privacy / Login team and detailed how they used this contact method to demand access to their personal data, after several attempts someone at Facebook realized they were locked out and began to help them regain access. ![]()
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